FAQ

What countries do you deliver to? 
  • We deliver worldwide 
We CAN deliver to: 
  •  PO Boxes 
Where are you based? 
  • Our studio is in Australia.Marrickville.NSW
  • Pick up 109 Sydenham rd 2204 Marrickville
How can I choose a date to get my order?
  • You can select a dateline before check out.
When are you open?
  • Our team works Monday - Tuesday - Thursday - Friday 10am - 4.30pm AU time. We reply to emails anytime and on weekends.
How do I Personalise my items?
  • At check out, you can leave details in the box Note to seller or before check out, in the box ''Add your personalisation here".
Can you make a special design for me?
  • Yes sure, we will love too. Just send us a message or request a custom order 
Can I track my order?
  • Free shipping is without tracking, Standard and Express come with a tracking number.
What methods of payment do you accept? 
  • Credit/Debit Cart/Paypal
Are your items washable?
  • Hand wash, do not iron on the design.