- CHANGING OR CANCELLING ORDERS.
Should you wish to change your order after your payment has been processed, please email us immediately firstname.lastname@example.org and we will try our best to accommodate your request.
Should you wish to cancel your order after payment has been processed, please email us immediately email@example.com and we will try our best to accommodate your request. We are unable to cancel orders after items have been shipped.
All payments for items purchased through BIGOUDI BIGOUDA will be made through a secure payment gateway. You will get a proof of purchase by email.
- DELIVERY TIMES.
SENDLE is a registered B Corp and Australia's first 100% carbon neutral delivery service partnering with South Pole.
Check our Delivery Policy.
AUSTRALIA :STANDARD (with tracking) - 1 to 3 days
- Zone 1 - New Zealand (10-20 working days)
- Zone 2 - North America, Western Europe, Asia and the Pacific (21-28 working days)
- Zone 3 - Rest of the world (25-30 working days)
*Expect delays with this challenging time.
FOR EXPRESS SHIPPING : We use DHL.
- POSTAGE COST.
DOMESTIC : $7.90
Delivery is free for orders $100 and over.
INTERNATIONAL : From $13.90
Delivery is free for orders $150 and over.
- PICK UP ORDERS.
We are not offering this service. Only shipping is available.
For wholesale enquiries, please contact us.