FAQS.
- CHANGING OR CANCELLING ORDERS.
Should you wish to change your order after your payment has been processed, please email us immediately info@bigoudibigouda.com and we will try our best to accommodate your request.
Should you wish to cancel your order after payment has been processed, please email us immediately info@bigoudibigouda.com and we will try our best to accommodate your request. We are unable to cancel orders after items have been shipped.
- PAYMENT.
All payments for items purchased through BIGOUDI BIGOUDA will be made through a secure payment gateway. You will get a proof of purchase by email.
- DELIVERY TIMES.
DOMESTIC : STANDARD (with tracking) - 1 to 3 days
INTERNATIONAL :
- Zone 1 - New Zealand (10-20 working days)
- Zone 2 - North America, Western Europe, Asia and the Pacific (21-28 working days)
- Zone 3 - Rest of the world (25-30 working days)
- POSTAGE COST.
DOMESTIC : from $7.90 - Delivery is free for orders $100 and over.
INTERNATIONAL : From $13.90
Delivery is free for orders from $150 (zone 1) $200 (zone 2) $250 (zone 3).
- PICK UP ORDERS.
We are not offering this service.
- WHOLESALE.
For wholesale enquiries, please contact us.