FAQS.

• CHANGING OR CANCELLING ORDERS.

Should you wish to change your order after your payment has been processed, please email us immediately info@bigoudibigouda.com and we will try our best to accommodate your request. 

Should you wish to cancel your order after payment has been processed, please email us immediately info@bigoudibigouda.com  and we will try our best to accommodate your request. We are unable to cancel orders after items have been shipped.

• PAYMENT.

All payments for items purchased through BIGOUDI BIGOUDA will be made through a secure payment gateway. You will get a proof of purchase by email.

• DELIVERY TIMES.

DOMESTIC : STANDARD (with tracking) - 1 to 3 days

INTERNATIONAL :

• Zone 1 - New Zealand (10-20 working days)
• Zone 2 - North America, Western Europe, Asia and the Pacific (21-28 working days)

• Zone 3 - Rest of the world (25-30 working days) 

• POSTAGE COST.

DOMESTIC : from $7.90 - Delivery is free for orders $100 and over.

INTERNATIONAL : From $13.90

Delivery is free for orders from $150 (zone 1) $200 (zone 2)  $250 (zone 3).

• PICK UP ORDERS.

 We are not offering this service. 

• WHOLESALE.

For wholesale enquiries, please contact us.